Shipping policy
At 9AM Essentials, we are committed to delivering your order in a timely and reliable manner. Below are the details of our shipping process.
Order Processing
All orders are processed within 1-2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day
- You will receive a confirmation once your order is successfully placed
Shipping Time
Estimated delivery timelines:
- Metro cities: 2-4 business days
- Non-metro locations: 4-7 business days
Delivery times may vary depending on your location and courier partner availability.
Shipping Charges
- A standard shipping fee may apply and will be displayed at checkout
- Additional charges may apply for Cash on Delivery (COD) orders
(You can later update exact pricing like ₹99 shipping / ₹149 COD)
Order Tracking
Once your order is shipped:
- You will receive a tracking ID via email/SMS
- You can track your order through our Track Your Order page or courier partner website
Delays
While we aim to deliver within the promised timeframe, delays may occur due to:
- High order volumes
- Weather conditions
- Courier or logistical issues
9AM Essentials is not responsible for delays caused by third-party shipping partners, but we will assist you in tracking your order.
Incorrect Address
Please ensure that your shipping details are accurate.
- Orders with incorrect or incomplete addresses may be delayed or returned
- We are not responsible for failed deliveries due to incorrect information provided by the customer
Delivery Attempts
Courier partners typically make 2-3 delivery attempts.
If the order is not accepted or delivery fails, it may be returned to us.
Damaged or Missing Orders
If your order arrives damaged or incomplete:
- Contact us within 48 hours of delivery
- Share relevant details and images
We will resolve the issue at the earliest.
Contact Us
For any shipping-related queries:
Email: orders@9amessentials.com
WhatsApp: +91 90499 00955